PRICE MAY BE DIFFER BY FOREIGN CURRENCY EXCHANGE RATES

The price of all the packages in this web is according to the current MYR currency. As the MYR currency rate changes against the US Dollar (USD) and Saudi Riyal (SAR) or other related currencies, the price of the Go Umrah package may change according to the current rate of MYR compared to the foreign currency valuation. Go Umrah reserves the right to change any package price after giving notice not less than 7 days before the flight date.

Go Umrah Services
  • Economy class, Business class & First class airfare.
  • Airport tax and fuel surcharge.
  • Manage Umrah Visa application for Malaysians and Permanent Residents subject to the approval of the Kingdom of Saudi Arabia but does not include the process of endorsing documentation of applications at the document registration department and the Ministry of Foreign Affairs of Wisma Putra.
  • Accommodation, meals and drinks as will be stated in the last confirmation letter of the program.
  • All visits in the program confirmation letter (except the Pilgrimage Options)
  • Takaful plan for death and group accidents (Refer to Takaful / Insurance Coverage)
  • Subject to Saudi authorities, every congregation (except the baby) will receive 5 liters of free zam-zam water. However, GoUmrah cannot be held liable for any loss or damage to zam-zam for any reason during the journey from the Holy Land to Malaysia
Exclude:
  • Additional porter services at the airport and at the hotel.
  • Replacement of lost luggage / personal items at any location along the way
    (Notice: Pilgrims should take care of each other’s bags while traveling)
  • Excess baggage charges.
  • Any change in foreign currency rates and flight ticket prices, airport tax and / or fuel surcharge.
  • Additional visa charges for non-Malaysian pilgrims.
  • Eating drinks during transit unless stated
  • Additional visa fee of SAR2000.00 if charged by Government of Saudi Arabia.
Documents & things to provide:

Following 3 & additional documents as needed

  • International Passport which is valid for 6 months from the departure date with 6 empty pages.
  • Pictures for Umrah Visa 4 pieces 4 x 6cm. white background and 80% face size (Male: Unconditioned / Women: Hijab)
  • Book / Letter of injection of meningitis ACYW135.
Additional Documents please refer to the mahram example below.

Note: All these documents must be submitted to the GoUmrah office 21 days before the flight day. (For Ramadhan month package 21 days before 1 Ramadhan)

Ensure that a copy of the Certificate of Marriage is certified by:
  • Religious Office (Family Law / Marriage Divorce, Divorce and Consultation / Syariah Law Division) and
  • Wisma Putra (Malaysian Ministry of Foreign Affairs)

Examples of permitted mahram and the required documents:

PILGRIM MAHRAM DOCUMENT NEEDED NOTES
1 Wife Husband §  Certificate of Marriage §  Ensure that a copy of the Certificate of Marriage is certified by the Pejabat Agama (Family Law / Marriage Divorce, Divorce and Referral / Syariah Law Division) and Wisma Putra (Ministry of Foreign Affairs)§  Ensure that the copy of the Certificate of Marriage is clear for the avoidance of doubt by the Embassy of Saudi Arabia.§  A letter of oath to indicate the relationship of the spouse is not accepted by the Embassy of Saudi Arabia.
2 Mother
(46 years below)		 Son
(19 years above)		 §  A copy of son’s birth certificate §  Ensure that the copy of the Birth Certificate has been certified by the Jabatan Pendaftaran Negara (JPN) and Wisma Putra
3 Daughter (46 years below) & Son (18 years below) If the daughter is below 15 years old and the son is below  13 years old, the mother needs to participate. Father §  Copy of Birth Certificate§  For married women, a copy of the marriage certificate is certified by the Religious Office and Wisma Putra and the Letter of Consent from the husband certified by the Commissioner for Oath and Wisma Putra.§  Husband and wife bringing  child under the age of 18 years old, please enclose a copy of the marriage certificate certified by Pejabat Agama and Wisma Putra Office. §  Ensure that the copy of the Birth Certificate has been certified by the Jabatan Pendaftaran Negara (JPN) and Wisma Putra§  Make sure the copy of the Certificate of Birth is clear to avoid any doubt by the Embassy of Saudi Arabia.§  Letter of oath to show child and father relationship not accepted by Embassy of Saudi Arabia.
 4 Daughter (46 years below) & Son (18 years below) If the daughter is below 15 years old and the son is below  13 years old, the mother needs to participate. Male Siblings are 19 years of age or older.* Who has reached the date of birth on the visa application date §  Copy of Birth Certificate both siblings§  The father’s letter of consent (Letter of Consent)§  If the father dies, it must be accompanied by a certificate of death of a father certified by JPN and Wisma Putra.§  For married women, a copy of the marriage certificate must be certified by Pejabat Agama, Wisma Putra. Letter of Consent from the husband to be certified by the Commissioner for Oaths and Wisma Putra §  Ensure that the copy of the Birth Certificate has been certified by the Jabatan Pendaftaran Negara (JPN) and Wisma Putra§  Make sure the copy of Birth Certificate is clear to avoid any doubt by the Embassy of Saudi Arabia.§  A letter of adjudication to show a siblings relationship not accepted by the Saudi Embassy.
5 Step Child

*the mother needs to participate.

 Step Father ·        Copy of step-daughter’s Birth Certificate·        Copy of divorce certificate of birth mother and father certified by Pejabat Agama and Wisma Putra. If your biological father has passed away, include a certificate of death of the father certified by JPN and Wisma Putra.·        Copy of marriage certificate and stepmother certified by Pejabat Agama and Wisma Putra Offices.·        The letter of consent from the biological father must be confirmed by the commissioner of oath and Wisma Putra and attach a copy of the father’s identity card. ·        Ensure that the documents have been certified by the Jabatan Pendaftaran Negara (JPN) and Wisma Putra·        Ensure that the copy of the Certificate of Birth is clear to avoid any doubt by the Embassy of Saudi Arabia.·        Letter of oath to show child and father relationship not accepted by Embassy of Saudi Arabia.
6 Niece / Nephew

If the niece is below 15 years old and the nephew is below  13 years old, the mother needs to participate.

 Uncle

Both families (mother / father)

 ·        Copy of a niece/nephew’s birth certificate,·        Copy of uncle’s birth certificate,·        Copy of birth certificate of parent showing relationship.·        Letter of Consent from the father must be certified by the commissioner of oath and Wisma Putra and attach a copy of the father’s identity card. ·        Ensure that the documents have been certified by the Jabatan Pendaftaran Negara (JPN) and Wisma Putra·        Ensure that the copy of the Certificate of Birth is clear to avoid any doubt by the Embassy of Saudi Arabia.·        Letter of oath to show niece/nephew and uncle relationship not accepted by Embassy of Saudi Arabia
7 Grandchild

If the granddaughter is below 15 years old and the grandson is below  13 years old, the mother needs to participate.

 Grandfather

Both families (mother / father)

 ·        Copy of birth certificate of grandchild,·        Copy of father / mother birth certificate showing relationship.·        Letter of Consent from the father and attach a copy of the father’s identity card. ·        Ensure that the documents have been certified by the Jabatan Pendaftaran Negara (JPN) and Wisma Putra·        Make sure the copy of the Certificate of Birth is clear to avoid any doubt by the Embassy of Saudi Arabia.·        A declaration of oath to show grandchild  and grandfather relations is not accepted by the Saudi Arabian Embassy.·        For parents whom has passed away a copies of the Death Certificate must be certified by the Jabatan Pendaftaran Negara (JPN) and Wisma Putra (Ministry of Foreign Affairs)
8 Adopted Child

*the foster mother needs to participate.

 Foster Father (Only) §  Copy of Certificate of Adoption (JPN) §  Ensure that the document has been verified by JPN and Wisma Putra.§  Ensure that the copy of the Certificate is clear to avoid any doubt by the Embassy of Saudi Arabia.§  Letter of oath to show the relationship of adopted child and adopted parent is not accepted by the Saudi Embassy.
9 Foreigner §  Permanent ResidenceCopy of Identity Card certified by JPN and Wisma Putra or Original Identity Card.§  Employee Multiple Entry Permit / VisaEmployer’s confirmation letter certified by Notary Public and Wisma Putra.Validation letter required English.§  Student Visa -Multiple EntryValidation letter from College / University / School which has been approved by Notary Public and Wisma Putra.Family Visa (Social Visit / Dependent Pass) (Multiple Entry)Copies of the Certificate of Marriage / Birth Certificate are validated by the respective embassy and Wisma Putra.Visa / permit is valid for up to 6 months from the date of the visa application. §  Maid – the employer needs to participate.§  Visa is valid for up to 6 months
* Other cases please refer to GoUmrah officer.* The above information may change at any time according to the requirements of the Saudi Arabian Embassy.

IMPORTANT

§  Any changes of mahram documents is subject to the Embassy of Saudi Arabia§§  Letter of Consent written in English (ONLY).§  Validation from JPN (Jabatan Pendaftaran Negara) can be made at any branch.§  Authentication from Pejabat Agama may be made at any of the Marriage Divisional religious offices, Consult, Divorce only.§  Verification of documents from Foreign Affairs (Wisma Putra) can be made at:

Kementerian Luar Negeri Malaysia
(Bahagian Konsular)
Kompleks Wisma Putra
No 1, Jalan Wisma Putra,
Presint 2,
Pusat Pentadbiran Kerajaan Persekutuan,
62602 Putrajaya

Sabah Regional Office
Ministry of Foreign Affairs,
Block A, 7th Floor,
Kompleks Pentadbiran Kerajaan Persekutuan Sabah,
Jalan UMS,
88400 Kota Kinabalu

Sarawak Regional Office
Ministry of Foreign Affairs Malaysia,
Level 14, Bangunan Sultan Iskandar,
Jalan Simpang Tiga, 93300 Kuching
*New terms & conditions for Umrah Visa Application:
  • Women under 46 and Men below 18 years MUST go with the mahram (a men) aged 19 years and over.
  • Male / female pilgrims under 18, to be accompanied by their parent.
  • 3 45-year-old women cannot apply for WOMEN GROUP visa. Women Group can only be for pilgrims aged 46 and above.
  • The 6-month rule for umrah is enforced since 21 January 2015
  • Consent letter – Only be given by biological father only. (biological parents, biological parents, biological brothers and biological parents)

* Pilgrim who is going with their siblings / grandparents / siblings / stepfathers:

  • Please download Letter of Consent form to fill.
  • Letter of Consent from a father / husband to a surrogate mahram with a siblings / Grandparent / Foster Father have to be sworn by his own signature guardian before the commissioner of oath.
  • Include a copy of guardian identification card.

Here we would like to remind to all our pilgrims to check themselves for a list of restricted names to leave the country. (Blacklist: Bank loan, PTPTN etc).

This is to prevent any problems occurring in immigration.
Please visit the Immigration Department’s Electronic Application System website: http://sspi2.imi.gov.my/

Immigration Control Status Review
This website is for the convenience of Malaysian citizens who wish to check status to obtain Immigration facilities for travel and travel document travel abroad.

The cancellation application is subject to 3.2.1 and 3.2.2 The Fourth Schedule of the Tourism Industry Act 1992 is as follows:

Item 3.2.1:
A cancellation of 45 days or more before the departure date, a minimum administration fee of RM 30.00 or 2% of the tourist fare (whichever is higher) will be charged.

Item 3.2.2:

22-44 working days before departure date Disbursement of travel deposits
15-21 working days before departure date 35% of travel fares
08-04 working days before departure date 50% of travel fares
03-07 working days before departure date 75% of travel fares
02 working days or less before departure date 100% of travel fares

Additional charge if necessary:
Full visa payment, if visa payment has been made.

HIM HER
Ihram 2 Telekong 2
Umrah Belt 1 Mini Telekong 2
T-shirt 2 Baju Kurung 3
Baju Melayu 2 Jubah 2
Singlet 4 Pyjama 2
Trousers 2 Socks 3
Kain Pelikat 3 Sarung Tangan 1
Bath Towel 2 Bath Towel 2
Face Towel 1 Face Towel 1
Socks 2
Slippers 1 Slippers 1
Shoe (casual) 1 Shoe (casual) 1
OTHERS
Luggage Bag 1
Foldable Scissors 1
Toothpaste 1
Tooth Brush 1
Shower Gel 1
Shampoo 1