What is GoUmrah.Travel?

GoUmrah.Travel is a online booking engine for your Umrah related travel needs. It is a DIY (Do-it-yourself) platform that allows you to make the booking of your religions journey flexible and seamless. It covers all the major components and elements of Umrah.

How much time does it take make a booking?

It depends on your speed to execute the booking. Usually you should be able to complete all the booking steps within 20 minutes.

How much in advance should I book?

The platform requires you to book at-least 21 days in advance of your travel. You can’t proceed to book for travel next week from the current date

Does GoUmrah.Travel has travel license?

GoUmrah.Travel is supported by Sri Sutra Travel Sdn Bhd in Malaysia, which is a reputable name in the travel industry. Tickets, Visa Processing, Ground Handling and the rest of the other services are taken care and rendered by Sri Sutra and it respective partners.

Can I book flight only?

As per the requirements of visa processing, you are required to have the following elements in place minimum for visa consideration:

  • Return Flight
  • Accommodation
  • Airport Transfer
  • Travel Insurance

What payment methods are available?

You can make the payment in the following ways:

  • Credit Card (Visa / Master / AMEX)
  • Debit Cards (All Malaysian Debit Cards are Supported)

Are the bookings instant?

Yes, all the bookings on GoUmrah.Travel are instant confirmation bookings. All the inventory (flights, hotels, transportation etc) available on the system is dynamic and the prices may fluctuate from one day to another day based on demand and availability.

Can I cancel my booking?

Cancellation of the booking is possible however respective cancellation charges from each of the operator (airlines, hoteliers, transport company, tour operator etc) will apply accordingly. A minimal processing fee is charged to cancel the booking.

Cancellation Policy


As per the Airline cancellation policy, refer to the fare rules. The time of booking

Fares and schedules are subject to change without notice. All fares are subject to the restrictions that apply to the particular fare rules.


  • No cancellation
  • Cancellation within 72 hours

Type of hotel cancellation policy gives travelers the option to cancel hotel reservations free of charge up within 72 hours of booking time. Once this time passes, the full payment are required for the reservation.


Subject to approval by Ministry of Hajj (KSA) & non-refundable.

The visa fees payable by you comprise the visa application. All fees are not refundable, and all fees are payable and may be retained by us on payment by you, even if you do not make or proceed with a visa application, and whether or not a visa is ultimately granted as subject to approval by Ministry of Hajj.

Transportation & Others

Cancellation within 72 hours

Minimum within 72 hours of cancellation is required. No refunds will be given for any reason within 72 hours of the booking start time.